Last Updated: October 15, 2024

DocRx, Inc. (“DocRx”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information we collect from you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.docrx.com (the “Site”), or use our services. It also outlines your rights regarding your personal data.

Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Names, email addresses, and contact details.
• Payment Information: Payment details for order processing.
• Business Information: Data related to your healthcare business.

This information is collected to provide you with our healthcare-related services and software solutions, ensure smooth transactions, and optimize your experience.

How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To deliver products, software services, and medical supplies to you or your business.
• Customer Support: To respond to inquiries and offer technical support.
• Marketing: To send you promotional materials, newsletters, and special offers (with your consent).
• Order Fulfillment & Logistics: To process orders and ensure delivery.
• Analytics: To monitor usage patterns and enhance your experience on the Site.

How We Share Your Information

We only share your personal information when necessary, and only with trusted third parties, such as:

• Vendors and Partners: To deliver customized healthcare solutions and software services.
• Service Providers: Including payment processors and logistics companies, for order fulfillment and other necessary functions. We ensure that these parties use your data in compliance with applicable laws and only for the specified purposes.

Data Storage and Security

We store your information in encrypted databases, hosted by third-party HIPAA-compliant service providers. We take industry-standard measures to protect your personal data, including encryption and secure data storage practices, ensuring compliance with both CCPA and HIPAA.

Your Rights

Under applicable laws, including CCPA, you have the following rights:

• Right to Access: You can request to access the personal information we hold about you.
• Right to Correct: You can request corrections to inaccurate or outdated information.
• Right to Delete: Under certain circumstances, you can request deletion of your personal information, subject to HIPAA requirements.
• Right to Data Portability: You may request a copy of your personal data in a commonly used format.
• Right to Opt-Out of Marketing: You may opt out of marketing communications at any time by contacting us or following the opt-out instructions in our emails.
• Right to Lodge a Complaint: If you feel your data has been mishandled, you may lodge a complaint with the appropriate regulatory authority.

Cookies and Tracking Technologies

We use cookies for the following purposes:

• Necessary Cookies: To ensure the Site functions properly.
• Analytical Cookies: To gain insights into how our website is used and to improve user experience.
• Marketing Cookies: For targeted advertising based on your preferences and browsing behavior.

You can manage your cookie preferences through your browser settings.

Compliance with CCPA and HIPAA

We comply with the California Consumer Privacy Act (CCPA) and the Health Insurance Portability and Accountability Act (HIPAA) to ensure that your personal information is handled with the highest levels of privacy and security.

• CCPA: We provide California residents with the right to access, delete, or opt out of the sale of their personal information.
• HIPAA: We follow strict guidelines to protect any protected health information (PHI) that we collect or process in connection with our healthcare services.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DocRx, Inc.
Email: info@docrx.com
Website: www.docrx.com